Our Company has an immediate need for a Medical Biller / Patient Account Representative
Have experience with billing and insurance follow up in a medical office
Must possess sound judgment, good communication and business acumen skills
Must be able to pass a background check and Drug Screen
Have EMR experience
Review and entry of daily charges, modifiers and services
Processing and posting of payments, research and follow up on unresolved payment issues
Communicate with offices through calls, e-mails and visits to review billing concerns and provide technical support/training
Receive and initiate patient calls to resolve billing or payment concerns
Research, review and communicate with insurance carriers regarding open accounts receivables
Review HCFAs, C4s electronic edits for submission to insurance companies
Review, research and initiate collection procedures
Processes patient accounts in accordance with the policies and procedures. Reviews and insures the validity of incoming data, correcting information as needed and processes the account for payment. Documents actions taken, answers inquiries involving individual accounts and researches problem accounts to assure payment. Maintains knowledge of financial computer systems.
Answers patient and/or third-party inquiries into the status of account, coverage/insurance questions and/or institution or department
policies or procedures.
Accommodates patient and physician requests to the extent possible.
Uses and demonstrates understanding of the patient account computer system, including system reports and security procedures.
Adheres to Patient Financial Services hospital/physician billing practices, and third-party requirements.Interacts by telephone with other departments, physician offices, and reviewing agencies.
Accurately and efficiently processes the account including transaction recording and other functions.
Stays abreast of contract, regulation, procedure, and other changes affecting the department.Provides information and assistance to physicians regarding billing procedures. Reports unusual accounts, account problems and workflow issues promptly to the Manager