RESPONSIBILITIES:

Perform data entry tasks, keying data in accordance with prescribed protocols and guidelines for data quality and integrity.

Update and maintain Health Care for the Homeless data protocols and procedural documentation.

Do quality assurance reports as directed.

Telecommunication activities, like answering calls, transferring calls to the right person or to the right department, and receiving and distributing messages.

Typing letters and replies to the inquiries made.

Sorting and filing papers, like memorandum, invoices, and letters.

Assisting the senior clerk or other support staff in the administrative functions.

Photocopying necessary documents and filing them properly.

Updating the computer database by data entry.

Compiling office records and updating the files.

Sorting and distributing incoming mail and organizing the outgoing mail.

Attending to the inquiries and providing the necessary information to the customers.