C/O PM Mahal, 3rd Floor #5/16,, Bangalore, Karnataka, IN
C/O:- PM Mahal Yelahanka Bangalore north (562157)
Intend to rise and grow with the challenges of the competitive world and to keep myself abreast with the latest production technology and translate it into meaningful terms. Have a human approach in life with compassion and dedication to work.
Wipro InfoTech, Bangalore
Designation : Deployment Engineer (Blackberry L2)
Client : Vodafone India (March2011 till date)
Environment : BlackBerry, Microsoft Exchange, office 365, Air watch
ð Blackberry Enterprise Server, Express & Air watch server Deployment ,
ð MS Exchange 2007/2010/2013 Design Implementation Administration and Support
ð Planning, implementing, maintaining and supporting information systems in a wide range of computing environments with Windows 2008/2012 Server, Exchange 2007/2013 Mail Server.
ð Installation and troubleshooting for Exchange, Lync, Air watch and BES (Blackberry Servers).
ð Upgrading From Exchange 2007 to Exchange 2013
ð Handling L-2 level escalations for Exchange, Lync & BES (Blackberry Servers).
ð Blackberry Business Cloud Service (office 365)
ð BlackBerry Enterprise Server and BlackBerry Smart phone user configuration
ð Adding and removing user in Blackberry Enterprise server
ð Securing corporate policies using IT policies in BlackBerry Enterprise Server
ð Applications Installation& Troubleshooting on BlackBerry Devices
ð Perform BlackBerry Device backup & upgrade
ð Perform BlackBerry Enterprise Server up gradation & Migration.
ð Blackberry Administration Service Configuring Email account through web
ð Blackberry Enterprise server troubleshooting on Sync, Send/Receive Email issues
ð Blackberry Enterprise activation & troubleshooting.
ð Installation of Blackberry Operating System (V4.5, V5.0, V6.0, V7.0, 7.1).
ð Handling and troubleshooting all types of BlackBerry related Problems
ð Administering the Blackberry handhelds in desktop manger level.
ð Synchronizing the organizer from Handheld to Mail client & Mail client to Handheld.
ð Managing the Blackberry Internet Service Accounts.
ð Integration of Email-Accounts like POP3/IMAP4, Microsoft Hotmail® & Yahoo! Mail, Microsoft Outlook® that supports Web URL Access.
ð Providing immediate and online support, giving end to end solution to the Vodafone corporate customers & Periodic Reporting.
ð Control the all devices from Air watch server.
ð Manage IT policy from Air watch Server.
Total Years of Experience: 3 years 8 month.
Discipline : HDIT (NIIT Bangalore)
Year of Passing : 2011
Discipline : BSc
Year of Passing : 2009
Discipline : Intermediate in Science
Year of Passing : 2006
Discipline : 10th
Year of Passing : 2004
Ø Ability to interact with people at all levels using acute listening.
Ø Able to establish effective priorities.
Ø Problem solving abilities.
Training attended from RIM
Ø Blackberry 4.5 OS to 7.1 OS
Ø Blackberry Enterprise Server 5.0.4
Ø Blackberry Z10
Ø Blackberry Enterprise Server 10.2
Ø Received customer Star Award for satisfaction in the month of sep2011,Feb 2012,sep2013.
Ø Received awarded by Vodafone (Client) for outstanding support of 12-13.
Ø Have received more than 40 Appreciation Mails from Client and Customers.
Ø A+, N+ (Hardware & Networking) from Jet king.
Ø Higher Diploma in Information Technology from NIIT.
Domain : BLACKBERRY BES & BIS Server, MS-Exchange, Lotus Domino, office 365,
MS-SQL Server 2005.
Name : Rajnish Kumar
Date of birth : 25/03/1989
Marital Status : Married
Gender : Male
Nationality : INDIAN
Language : Hindi & English
Pan no : BFPPK6090D
Passport No : J3387192
Address : C/O PM Mahal, 3rd Floor
Yelahanka Air Force
Bangalore (North) - 562157
Place: Bangalore. Rajnish Kumar.